{"id":2525,"date":"2026-05-19T09:49:34","date_gmt":"2026-05-19T07:49:34","guid":{"rendered":"https:\/\/mpelka-informatique.fr\/?page_id=2525"},"modified":"2026-05-31T10:27:33","modified_gmt":"2026-05-31T08:27:33","slug":"services-particuliers","status":"publish","type":"page","link":"https:\/\/moseltek.fr\/index.php\/services-particuliers\/","title":{"rendered":"Services-particuliers"},"content":{"rendered":"\n<div class=\"wp-block-group particuliers-hero has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#e8f6fc\">\n<h2 class=\"wp-block-heading has-text-align-center\">D\u00e9pannage informatique pour les particuliers<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Votre ordinateur est lent, votre imprimante ne fonctionne plus, votre Wi-Fi est instable ou vous avez besoin d\u2019aide pour installer un nouvel appareil ?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">J\u2019interviens \u00e0 domicile autour de Yutz \/ Thionville pour vous accompagner dans vos probl\u00e8mes informatiques du quotidien. L\u2019objectif est de diagnostiquer la situation, vous expliquer clairement ce qui se passe, puis trouver avec vous la solution la plus adapt\u00e9e.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Que ce soit pour un d\u00e9pannage, une installation, un nettoyage, une sauvegarde ou une aide \u00e0 l\u2019utilisation, vous pouvez me contacter m\u00eame si vous ne savez pas exactement d\u2019o\u00f9 vient le probl\u00e8me.<\/p>\n\n\n\n<div class=\"wp-block-group particuliers-actions is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><a class=\"btn-fonce\" href=\"tel:+33699995724\">06 99 99 57 24<\/a><\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-fonce\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/moseltek.fr\/index.php\/contact\/\">Formulaire de contact<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group particuliers-services-section has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#2b3a49\">\n<h2 class=\"wp-block-heading\">Mes principaux services :<\/h2>\n\n\n\n<div class=\"wp-block-group particuliers-services-grid is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group particulier-service-card is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/moseltek.fr\/wp-content\/uploads\/2026\/05\/Depannage-85b9db.svg\" alt=\"\" class=\"wp-image-2531\"\/><\/figure>\n\n\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-9cfffb1192c7d24aaf600ebdcea79869 wp-block-paragraph\">D\u00e9pannage ordinateur<\/p>\n\n\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-b5b002a1bce6192e14d9cf6e3f900544 wp-block-paragraph\">Ordinateur lent, bloqu\u00e9, instable ou qui ne d\u00e9marre plus.<\/p>\n\n\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-e3dea282959ad54d1124a4b2e747efb7 wp-block-paragraph\">PC lent \u00b7 D\u00e9marrage \u00b7 Blocage \u00b7 Optimisation<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group particulier-service-card is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"20\" src=\"https:\/\/moseltek.fr\/wp-content\/uploads\/2026\/05\/pb1-f338a3.svg\" alt=\"\" class=\"wp-image-2533\"\/><\/figure>\n\n\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-3e91d4c81faf6ee5284208281a077d29 wp-block-paragraph\">Probl\u00e8mes Windows &amp; logiciels<\/p>\n\n\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-7b9b5f051f59b386f786a2548a1e45f1 wp-block-paragraph\">Messages d\u2019erreur, bugs, mises \u00e0 jour ou logiciels qui ne fonctionnent plus correctement.<\/p>\n\n\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-b1d61319c9e7672f3ddcd66254d9ed56 wp-block-paragraph\">Windows \u00b7 Logiciels \u00b7 Erreurs \u00b7 Mises \u00e0 jour<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group particulier-service-card is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/moseltek.fr\/wp-content\/uploads\/2026\/05\/Install1-b1f4e0.svg\" alt=\"\" class=\"wp-image-2534\"\/><\/figure>\n\n\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-c934d29b19d43729785b537e35f36c54 wp-block-paragraph\">Installation de mat\u00e9riel<\/p>\n\n\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-8498035ee6ed01d9bcdea2009d4cf02e wp-block-paragraph\">Mise en service d\u2019un nouveau PC ou d\u2019un \u00e9quipement informatique.<br><\/p>\n\n\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-467a06996077ae93a5f7b61b3cb7b433 wp-block-paragraph\">PC \u00b7 \u00c9cran \u00b7 Clavier \u00b7 Webcam \u00b7 Disque externe<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group particulier-service-card is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/moseltek.fr\/wp-content\/uploads\/2026\/05\/Printer-33e4c4.svg\" alt=\"\" class=\"wp-image-2535\"\/><\/figure>\n\n\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-661c2ea9304332e71fb9c7f30c01d36c wp-block-paragraph\"><strong>Imprimante &amp; scanner<\/strong><br><\/p>\n\n\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-9a177417be102a88de93ddb158f2a612 wp-block-paragraph\">Installation, configuration ou d\u00e9pannage d\u2019imprimante et scanner.<br><\/p>\n\n\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-6d0198fbed14b6ce166ece99b322eb32 wp-block-paragraph\">USB \u00b7 Wi-Fi \u00b7 Pilotes \u00b7 Scanner<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group particulier-service-card is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"18\" height=\"18\" src=\"https:\/\/moseltek.fr\/wp-content\/uploads\/2026\/05\/Router1-20fdd6.svg\" alt=\"\" class=\"wp-image-2536\"\/><\/figure>\n\n\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-e31ab143f246afe76102f39bdeec5fbb wp-block-paragraph\"><strong>Internet, Wi-Fi &amp; box<\/strong><br><\/p>\n\n\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-9eb56ae0508625daa51cc22783511ae6 wp-block-paragraph\">Aide pour les probl\u00e8mes de connexion, Wi-Fi faible ou appareils d\u00e9connect\u00e9s.<br><\/p>\n\n\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-f24380835b032283101666b757d3e369 wp-block-paragraph\">Box \u00b7 Wi-Fi \u00b7 CPL \u00b7 R\u00e9p\u00e9teur<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group particulier-service-card is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/moseltek.fr\/wp-content\/uploads\/2026\/05\/Virus1-66c11d.svg\" alt=\"\" class=\"wp-image-2537\"\/><\/figure>\n\n\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-8637f942b525ec42c86b67c9af73c52d wp-block-paragraph\"><strong>Virus, s\u00e9curit\u00e9 &amp; nettoyage<\/strong><br><\/p>\n\n\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-5792c25d27582d024bd52785f222c30a wp-block-paragraph\">Suppression de virus, logiciels ind\u00e9sirables et publicit\u00e9s intempestives.<br><\/p>\n\n\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-d6ea428a8a35e1c158352705f10c0d63 wp-block-paragraph\">Virus \u00b7 Nettoyage \u00b7 Antivirus \u00b7 S\u00e9curit\u00e9<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group particulier-service-card is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/moseltek.fr\/wp-content\/uploads\/2026\/05\/Backup1-0488d5.svg\" alt=\"\" class=\"wp-image-2538\"\/><\/figure>\n\n\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-223c7eddb88125d17fab7c4ba09e82a4 wp-block-paragraph\"><strong>Sauvegarde &amp; r\u00e9cup\u00e9ration de donn\u00e9es<\/strong><br><\/p>\n\n\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-9972d9625f7175d0586e2730bc8f984b wp-block-paragraph\">Sauvegarde, transfert de fichiers ou r\u00e9cup\u00e9ration de donn\u00e9es selon le cas.<br><\/p>\n\n\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-04479cbfc61356635216f0f9f2869223 wp-block-paragraph\">Photos \u00b7 Documents \u00b7 Transfert \u00b7 R\u00e9cup\u00e9ration<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group particulier-service-card is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/moseltek.fr\/wp-content\/uploads\/2026\/05\/Foramtion-f08480.svg\" alt=\"\" class=\"wp-image-2539\"\/><\/figure>\n\n\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-be347e98a2c2596d0ba3ce62c799c297 wp-block-paragraph\"><strong>Formation &amp; accompagnement<\/strong><br><\/p>\n\n\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-f327d80b571cd1f5f5d6f15497787422 wp-block-paragraph\">Aide \u00e0 l\u2019utilisation de l\u2019ordinateur, des mails, d\u2019internet ou de logiciels.<br><\/p>\n\n\n\n<p class=\"has-ast-global-color-5-color has-text-color has-link-color wp-elements-7617ca6fae4944f0af53b9ec25c49fba wp-block-paragraph\">Mails \u00b7 Internet \u00b7 Fichiers \u00b7 Conseils<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"particuliers-services-note has-ast-global-color-5-color has-text-color has-link-color wp-elements-562a6ea28af85697de9b3bb54fb808f8 wp-block-paragraph\">Vous ne voyez pas votre probl\u00e8me dans la liste ? Expliquez-moi simplement ce que vous constatez : je vous dirai si je peux vous aider et quelle solution envisager.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group process-section is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Comment se d\u00e9roule une intervention ?<\/h2>\n\n\n\n<div class=\"wp-block-group process-row is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group process-card is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/moseltek.fr\/wp-content\/uploads\/2026\/05\/1-2a9f51.svg\" alt=\"\" class=\"wp-image-2550\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><strong>Premier \u00e9change<\/strong><br><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vous m\u2019expliquez le probl\u00e8me par t\u00e9l\u00e9phone, mail ou formulaire. Si possible, je vous donne d\u00e9j\u00e0 une premi\u00e8re indication sur la marche \u00e0 suivre.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group process-arrow is-layout-constrained wp-block-group-is-layout-constrained\"><\/div>\n\n\n\n<div class=\"wp-block-group process-card is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/moseltek.fr\/wp-content\/uploads\/2026\/05\/2-02fdf1.svg\" alt=\"\" class=\"wp-image-2551\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><strong>Diagnostic sur place ou \u00e0 distance<\/strong><br><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Selon le type de panne, un diagnostic peut \u00eatre r\u00e9alis\u00e9 \u00e0 distance ou n\u00e9cessiter un d\u00e9placement pour examiner le mat\u00e9riel directement.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group process-arrow is-layout-constrained wp-block-group-is-layout-constrained\"><\/div>\n\n\n\n<div class=\"wp-block-group process-card is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/moseltek.fr\/wp-content\/uploads\/2026\/05\/3-b74ee2.svg\" alt=\"\" class=\"wp-image-2552\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Explications et solution propos\u00e9e<\/strong><br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Une fois le probl\u00e8me identifi\u00e9, je vous explique la situation, les options possibles et les \u00e9ventuels co\u00fbts \u00e0 pr\u00e9voir.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group process-arrow is-layout-constrained wp-block-group-is-layout-constrained\"><\/div>\n\n\n\n<div class=\"wp-block-group process-card is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/moseltek.fr\/wp-content\/uploads\/2026\/05\/4-4c1add.svg\" alt=\"\" class=\"wp-image-2553\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Intervention avec votre accord<\/strong><br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La r\u00e9paration, l\u2019installation ou la configuration est r\u00e9alis\u00e9e uniquement apr\u00e8s validation de votre part.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group particuliers-contact-tarif is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group particuliers-contact-box is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Besoin d\u2019aide avec votre informatique ?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Vous avez un ordinateur lent, une imprimante qui ne fonctionne plus, un probl\u00e8me de Wi-Fi, de mails, de virus, de sauvegarde ou d\u2019installation ?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">D\u00e9crivez-moi simplement votre probl\u00e8me par t\u00e9l\u00e9phone, par mail ou via le formulaire de contact. Je vous r\u00e9pondrai pour voir avec vous ce qu\u2019il est possible de faire et vous proposer une solution adapt\u00e9e.<\/p>\n\n\n\n<div class=\"wp-block-group particuliers-contact-infos is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><a class=\"btn-secondaire\" href=\"tel:+33699995724\">06 99 99 57 24<\/a><\/p>\n\n\n\n<p><a class=\"btn-secondaire\" href=\"mailto:contact@moseltek.fr\">contact@moseltek.fr<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group particuliers-tarif-box is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Tarif particuliers<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">L\u2019intervention \u00e0 domicile est factur\u00e9e 45 \u20ac \/ heure.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le d\u00e9placement est inclus dans la premi\u00e8re heure de travail pour les interventions situ\u00e9es \u00e0 moins de 20 km autour de Yutz.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pour les demandes plus sp\u00e9cifiques ou les pannes complexes, un devis peut \u00eatre propos\u00e9 avant intervention.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-3e41869c wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-fonce\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/moseltek.fr\/index.php\/tarifs-2\/\">Voir tous les tarifs<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>D\u00e9pannage informatique pour les particuliers Votre ordinateur est lent, votre imprimante ne fonctionne plus, votre Wi-Fi est instable ou vous avez besoin d\u2019aide pour installer un nouvel appareil ? J\u2019interviens \u00e0 domicile autour de Yutz \/ Thionville pour vous accompagner dans vos probl\u00e8mes informatiques du quotidien. L\u2019objectif est de diagnostiquer la situation, vous expliquer clairement [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"class_list":["post-2525","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Moseltek - Services-particuliers<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/moseltek.fr\/index.php\/services-particuliers\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Moseltek - Services-particuliers\" \/>\n<meta property=\"og:description\" content=\"D\u00e9pannage informatique pour les particuliers Votre ordinateur est lent, votre imprimante ne fonctionne plus, votre Wi-Fi est instable ou vous avez besoin d\u2019aide pour installer un nouvel appareil ? J\u2019interviens \u00e0 domicile autour de Yutz \/ Thionville pour vous accompagner dans vos probl\u00e8mes informatiques du quotidien. 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